Customer Satisfaction
 
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Description:

For manu companies, call centers are the front line effort to build good customer relationships. Their staffers often deal with customer complaints and information needs, and in many cases, the only human interaction consumers have with a company after buyings its product or service. Thus, customer service representatives become the public date of the company and the future of the company's relationship with the customer.

Submitted On:

13 Sep 2006

Submitted By:

Administrator (admin)

File Date:

13 Sep 2006

File Author:

Administrator

File Size:

238.66 Kb

File Type:

pdf

Downloads:

35